ClientCollect for HR & People Teams

Onboard new hires without the paperwork pile.

One secure checklist for every new starter — ID, right-to-work, signed contract, payroll and bank details. New hires upload from their phone before day one, so their first day is about the job, not filling in forms.

Photo ID Right to work Signed contract Bank details Tax details Emergency contacts
app.clientcollect.com/requests
ClientCollect
Requests
Templates
Clients
NG Northwind Group
Northwind Group
Requests
Document requests you've sent to clients and their progress.
New request
5
Active requests
10
Items outstanding
3
Awaiting review
9
Items accepted
Active
Outstanding
Accepted
Drafts
Archived
Search requests
RequestStatusProgressDue
Rachel Adeyemi — Onboarding
RARachel Adeyemi · 6 items
OUTSTANDING
3/6
Due before start
Tom Kelly — New Starter
TKTom Kelly · 5 items
OUTSTANDING
2/5
Due in 4d
Graduate Intake 2026
GI12 new hires · 6 items
OUTSTANDING
8/12
Due in 10d
Why people teams switch

Onboarding shouldn't start with chasing documents.

A new hire is excited to start, then hit with a scattered pile of forms over email. ClientCollect turns onboarding into one checklist they finish before their first day.

Ready before day one

Automatic reminders collect every document ahead of the start date — so nothing is missing when your new hire walks in.

The right document, first time

Each item says exactly what's needed — "both sides of your right-to-work document" — so nothing comes back incomplete.

Personal data off email

IDs, bank details and contracts move through an encrypted portal with an audit trail — not as attachments in an inbox.

Every new hire, one view

See who's completed onboarding and who still owes documents across every starter — without opening a spreadsheet.

Staged requests

Match the checklist to the onboarding journey.

Don't send every form the moment an offer is signed. Staged requests release documents as onboarding progresses — new hires only see the current step.

1

Pre-boarding

The essentials to confirm the hire and stay compliant.

Photo ID · Right-to-work document · Signed contract
2

First day

Everything payroll and IT need to set them up.

Bank details · Tax details · Emergency contacts
3

Probation

Role documents and policy acknowledgements.

Certifications · Policy sign-offs · References
Meet Colette

Colette speaks fluent onboarding.

Tell Colette "new full-time hire, needs right-to-work and payroll setup" and she drafts the onboarding checklist — stages, items, friendly descriptions and all.

  • Drafts the full onboarding pack
    From one sentence about the role — full-time, contractor, regulated position, she adjusts the documents.
  • Flags what compliance needs anyway
    A regulated role but no background-check consent on the list? Colette catches it before your first day does.
  • Translates HR-speak for new hires
    "Proof of eligibility to work" becomes "your passport or visa document, both sides" — fewer wrong uploads.
app.clientcollect.com/requests/new
ClientCollect
Requests
Templates
Clients
NG
Draft request
Adeyemi — New Starter Onboarding
01 Pre-boarding 0/3
File upload Government-issued photo ID OUTSTANDING
File upload Right-to-work document OUTSTANDING
File upload Signed contract OUTSTANDING
Add item
Colette
Reading: Adeyemi — New Starter Onboarding
Add a stage for payroll setup.
Here's a First Day stage with what payroll and IT need. Apply it and I'll keep an eye on what's missing.
Add stage · First Day
Add Bank details
Add Tax details
Add Emergency contacts
Apply changes You can undo after applying
Ask Colette to draft or edit…
northwind.clientcollect.com
Hi Rachel 👋
You have 3 documents to send for Sarah.
Action needed 3 TO DO
New Starter Onboarding
Due before your start date
50%
Continue request
Latest update View all ›
SD Sarah Doyle · Jan 21
Welcome to Northwind — a few final steps
We're delighted you're joining. Just a few documents left so payroll and IT are ready for your first day.
Key dates
03
FEB
Start date
Due in 6d
03
MAY
Probation review
Due in 96d
For your new hires

New hires finish it before day one.

Your new starter is sorting paperwork in the evening between jobs. The portal is built for exactly that — no login, no PDF wrangling, no "which form was that again."

  • One secure link, no account
    Works on any device. Progress saves — they can start on the commute and finish at home.
  • Branded to your company
    Your logo and colours — a warm first impression, not a third-party tool.
  • Questions on the exact item
    "Do you need both sides of my ID?" lands on that item — not in a lost email thread.
Security & compliance

Built for employee data protection and GDPR.

New-hire records — IDs, bank details, right-to-work documents — are sensitive personal data under GDPR. ClientCollect protects them from the first upload.

Encrypted in transit

IDs and bank details never travel as plain email attachments.

Timestamped audit trail

Who requested, uploaded, viewed and accepted each document — ready for any audit.

Consent, recorded

Privacy notices and GDPR-compliant e-consent captured before the first document is shared.

Admin controls

Firm owners manage settings, billing and team access, with passwordless sign-in for everyone.

"New hires used to arrive with half their paperwork missing. Now onboarding is done before they walk in — and my team stopped chasing scanned IDs over email."
Rachel Okonkwo · Head of People, Northwind Group
Day one
onboarding complete before the start date
73%
fewer document-chasing emails to new hires
9 min
median time for a new hire to finish a stage

Onboard faster. Chase less.

Send your first onboarding checklist in under five minutes. Free for 14 days, no card required.